Hoarding Cleanup & Hoarder House Cleanouts

If you need help cleaning out a hoarded house—for yourself, a parent or someone you care about—you do not have to sort out the entire plan before contacting us. Start by telling us which spaces need attention and what you hope to accomplish. We listen, look at the job and work with you on the next step.

Our mission is to make people’s lives better by giving them back their space and time. On a hoarding cleanout, that means respecting the person as well as clearing the property. Excellence means a clear plan and an accurate on-site estimate; generosity and landfill diversion guide what happens to reusable belongings.

What we take

Hoarder house cleanup combines junk removal with decisions about what stays. Depending on the agreed scope, we can remove:

• Furniture, mattresses and damaged shelving
• Boxes, packaging and household clutter
• Clothing, linens and other household goods
• Working and nonworking appliances
• Electronics and household trash
• Items in garages, sheds and other storage areas included in the estimate

Tell us about unusual materials, spoiled food, animal waste or anything you cannot identify before we schedule the work. We assess what we can safely handle and explain when a specialist is needed. A cleanout is not a promise of mold treatment, pest treatment or structural repair.

Keep important belongings separate

Agree on what stays before removal begins. Point out documents, photographs, valuables and sentimental belongings. If you need help sorting, discuss that during the walkthrough so it is part of the plan. We do not decide which possessions matter to your family.

How it works

1. Call, text or book online. Call us, text us or book online. Share the city, full service address, areas involved and a complete description of what needs removing. Mention access restrictions and any known hazards. Photos can help, but do not enter an unsafe area to take them.

2. We look at the whole job. The on-site estimate is free. We discuss what stays, what goes, the sorting needed and access for carrying and loading. We confirm an arrival window when scheduling, rather than promise an exact arrival time.

3. We agree on the price. For the agreed job, that price is the most you pay. If we underestimate the truck space, we honor our price. If your items occupy less space than expected, we lower it. Discuss additional rooms or items before adding them to the job. Read how our estimates work.

4. We clear the agreed areas. We work through the removal plan, set aside identified keepsakes and separate suitable items for reuse. We clean up the areas we clear before leaving.

Preparing for a hoarding cleanout

You do not need to haul everything outside first. Start with a keep list, identify who can authorize the work and explain any access concerns. Our family guide to preparing for a hoarding cleanout walks through those decisions without asking you to tackle the entire house alone.

What it costs

A single crowded room and a full house with storage areas are different jobs. The amount to remove, sorting, carrying access and any special handling all inform the on-site estimate. Our core value of excellence is why we prefer to see the work instead of offering an online guess.

Our 21-yard truck can carry a substantial load, but truck size alone does not determine your price. We explain the scope and price before work begins. The estimate is free even if you choose someone else. See our pricing approach for more detail.

Why families choose Dump Ninja

Respect without judgment. Asking for help can be difficult. Our job is to help you reclaim usable space, not criticize how it became crowded.

Decisions stay with you. Tell us who is coordinating the cleanup and who can approve removal. Agree on a keep list and raise changes before belongings are loaded.

Donation first. A crowded home can contain useful furniture and working appliances. We prioritize reuse and recycling where appropriate, helping useful items find a second life. Learn about our landfill-diversion approach.

Clear expectations. We discuss timing, access and scope during the estimate. You know what work you are approving and the price we will not exceed for that job.

Where we serve

We offer hoarding cleanup throughout our service area. You receive the same respectful approach wherever you are in that area. Share the full address when contacting us so we can confirm coverage and plan the visit.

Need help with an inherited home or another type of cleanout? See estate cleanouts and garage cleanouts.

Request a free on-site estimate. Tell us what you can; we will help you plan the next step.